Pet grooming is unnatural. As groomers, we put our faces in the pet’s face, we hold body parts (usually against their will), we use sharp instruments near sensitive areas, we pour water all over them then dry it all off.

This is all very intimidating to the pet. It takes trust from both parties to have a successful groom. Building trust takes time. Sometimes, as a groomer, we have to try different things until we find the right way to make the pet feel safe and comfortable.